Our Nutbutter Mixers are individually crafted upon order. If you place an order before 12 am MST, it will be shipped the next working day. For orders placed after 12 am MST on Thursday, shipment will occur on the coming Monday. Please note that we do not operate on Saturdays, Sundays, or federal holidays.
We utilize First Class USPS for shipping, which typically takes between 2-10 business days after USPS has received the package. Please note that neither USPS nor Bettr Studios guarantee shipping times. To help you stay informed about your package's location, Bettr Studios includes tracking codes with each shipment!
At the moment, we only provide shipping services within Canada and the United States. However, we're actively working on expanding our international shipping capabilities. Thank you for your understanding and interest!
Currently at this time we dont offer a faster shipping service since we ship at no cost to you :)
If you've entered an incorrect address, please reach out to contact@BettrStudios right away, providing your order number, recipient's name, and the correct address. We'll do our best to update the address if your order hasn't been processed or shipped, but we cannot guarantee the change.
We value customer satisfaction and offer a 30-day return policy from the date of purchase. To initiate a return, email contact@BettrStudios.com with your order number and reason for return. Once we receive and inspect the item, we will notify you of the refund approval.
We offer a 1-year warranty for original purchasers, covering material and workmanship defects under normal use. To claim, email Contact@BettrStudios.com with order details and description of the issue.
Our Nutbutter Mixer is designed for a universal fit but may not be compatible with all hand mixers. If it doesn't work with yours, consider using a powered drill or returning the product within our 30-day return policy.